Please read these terms carefully before using any Ndn Inc Solutions service.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and Ndn Inc, a Colorado corporation operating as Ndn Inc Solutions ("Company," "we," "us," or "our"), governing your access to and use of all hosting services, websites, APIs, and related offerings available at forwardviewsolutions.com.
By purchasing, activating, or using any Ndn Inc Solutions service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, incorporated herein by reference. If you do not agree, do not use our services.
Ndn Inc Solutions offers the following services (collectively, "Services"):
We reserve the right to modify, add, or discontinue any Service at any time with reasonable notice to affected customers.
You agree to use our Services only for lawful purposes. The following activities are strictly prohibited:
Violation of this AUP may result in immediate service suspension without refund and, where required by law, reporting to appropriate authorities.
You must provide accurate, current, and complete information during account registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You must immediately notify us of any unauthorized account access at info@forwardviewsolutions.com.
You must be at least 18 years of age and have the legal authority to enter into this agreement on behalf of any business entity you represent.
Services are billed in advance on a monthly or annual cycle as selected at order time. All prices are displayed and charged in US Dollars (USD). You authorize Ndn Inc. to charge your payment method on file for all fees as they become due.
Invoices are issued electronically. Payment is due within 5 business days of invoice issuance. Accounts with balances overdue by more than 10 days may be suspended. We do not store full credit card numbers on our servers; payment processing is handled by PCI-DSS compliant third-party processors.
Annual plans are non-refundable except during the first 7-day money-back guarantee window for VPS plans. Dedicated server orders are non-refundable once hardware has been deployed.
Ndn Inc Solutions guarantees 99.99% monthly network uptime for all VPS and dedicated server plans. "Uptime" is calculated as: ((Total Minutes in Month − Downtime Minutes) / Total Minutes in Month) × 100.
If we fail to meet this SLA in any given calendar month, you are eligible for service credits as follows:
SLA credits are your sole remedy for uptime failures. Credits do not apply to downtime caused by scheduled maintenance (announced 48 hours in advance), customer-caused issues, force majeure events, or third-party service failures beyond our control.
While we provide automated backup services on applicable plans, you are solely responsible for maintaining independent backups of your data. Ndn Inc Solutions shall not be liable for data loss under any circumstances. We implement industry-standard security measures but cannot guarantee absolute security of data transmitted over the internet.
You retain all rights to content and data you store on our Services. You grant Ndn Inc Solutions a limited, non-exclusive license to host and transmit your content solely as necessary to provide the Services. The Ndn Inc Solutions brand, website, software, and documentation are owned by Ndn Inc. and protected by US and international intellectual property law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NDN INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE CLAIM.
You agree to indemnify, defend, and hold harmless Ndn Inc. and its affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms; or (c) your violation of any third-party rights.
Either party may terminate the service relationship at any time. You may cancel your account via your client portal or by emailing info@forwardviewsolutions.com. We reserve the right to suspend or terminate accounts immediately for AUP violations without prior notice or refund.
Upon termination, all data on terminated servers will be permanently deleted within 30 days unless you request earlier deletion.
These Terms are governed by the laws of the State of Colorado, United States, without regard to conflict of law principles. Any disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with proceedings held in Summit County, Colorado. You waive any right to participate in class-action proceedings.
We reserve the right to modify these Terms at any time. Changes will be posted at forwardviewsolutions.com/tos.html with an updated effective date. Continued use of Services after such posting constitutes acceptance of the revised Terms. We will provide 30 days' advance notice of material changes by email.
For questions about these Terms, contact:
Ndn Inc. — Legal Department
106 S Ridge St, Breckenridge, CO 80424-6498
United States
Email:
info@forwardviewsolutions.com